Universal Privacy Policy

1. Introduction

‍ZapForm (“we”, “our”, “us”) is committed to protecting your privacy and handling your data responsibly. This Privacy Policy explains how we collect, use, store, and protect information when you interact with any ZapForm platform, including:

ZapForm AI Forms
ZapForm WhatsApp Automation
AI Caller & AI Chatbot
UGC & Content ToolsAnalytics,
SMPS workflows,
Checkout tools
Any ZapForm mobile or web app
Any integrations, APIs, or automations

By using any ZapForm service, you agree to the practices described in this policy.

2. Data We Collect

‍ZapForm collects only the data necessary for providing our services.

We collect data from these sources:

‍A. Data You Provide Directly
Form submissions
Account information
Uploaded content
Messages or inputs in automation tools
Billing details (via secure payment processors)
Support requests

B. Data From Your Usage
‍App usage logs
Automation triggers & workflow interactions
Device or browser information
Performance analytics

C. Data From Publicly Available & Open-Source Sources
‍Some ZapForm tools may analyze or use publicly available/open-source data such as:

Public social media posts
Public websites
Public business data
Open datasets

We do not scrape private, restricted or password-protected data.

3. How We Use Your Data
‍
‍We use the collected data strictly to:

Provide and improve ZapForm services
Personalize your experience
Ensure automations run correctly
Generate analytics and insights
Enhance AI accuracy
Deliver customer support
Maintain security and compliance

We do not use your data for advertising or reselling.


4. No Third-Party Selling or Sharing

‍ZapForm never sells, rents, or shares your data with third parties for:
Marketing
Advertising
Lead generation
Data monetization
‍
We only share data with:
✔ Service providers needed to run ZapForm (e.g., payment processors, hosting)
✔ Required legal or compliance bodies (only if mandated by law)

Every partner we work with is under strict confidentiality and security agreements.


‍5. How ZapForm Handles AI & Automation Data

‍ZapForm uses AI models to execute certain tasks.

To keep your data safe:Inputs are processed securelyData is not used to train external modelsData stays within secure environmentsPersonal data is anonymized whenever possible

Your messages, form submissions, or automation triggers remain confidential.

‍6. Data Security & Protection

‍We take data protection seriously.ZapForm uses:

End-to-end encryption (AES-256/HTTPS)
Secure hosting infrastructures
Access control & authentication layers
Regular audits and security checks

We continuously monitor for vulnerabilities and apply industry best practices.

‍7. Data Retention

‍We retain data only for as long as necessary to:

Provide the service
Meet legal or accounting requirements
Handle active workflows & automation history

You may request deletion of your data at any time.


‍8. Your Rights
‍Depending on your region (GDPR, CCPA, etc.), you have the right to:

Access your data
Correct inaccurate data
Request deletion
Export your data
Withdraw certain consents
Opt-out of automated decision-making
Request transparency on data usage

To exercise these rights,
email: [your support email]

9. Cookies & Tracking

‍ZapForm uses cookies and similar technologies to:
‍
Keep you logged in
Improve site performance
Analyze product usage

You can disable cookies through your browser settings.

‍10. Data for Minors

‍ZapForm does not knowingly collect data from individuals under 16.
If you believe a minor has submitted data, please contact us for removal.

‍11. Changes to This Policy
‍
‍We may update this Privacy Policy occasionally.
Updates will be posted with the “Last Updated” date.

‍12. Contact Us
‍
‍For questions, concerns, or data-related requests:

📧 Email: admin@zapform.ai
🌐 Website: www.zapform.ai